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  • Our Services
    • Direct Sales
    • Contact Centre
    • Training Solutions
    • Retail Merchandising
    • Assisted Selling
    • Retail Activation
    • Mystery Shopping
    • Insights & Analytics
    • Local Area Marketing
    • Creative & Digital
    • Virtual Product Advisors
    • Digital Shelf Analytics
  • Client Success
  • About Us
    • Who We Are
    • Our Purpose
    • Where We Work
    • Our People
    • Awards
    • Careers
    • Blog
  • Contact

Talent Acquisition & Training Solutions

Growing people, growing brands, growing sales.

We deliver more than just training. Our significant expertise in talent acquisition and learning and development is a key driver in helping our clients increase their sales, provide service excellence and most importantly, help build lasting connections with their customers.

Our tailored learning and staffing solutions equips our clients with the resources, skills and knowledge they need to be successful.

Training Solutions:

We have extensive experience building actionable training programs across a variety of industries. Our programs have been tried and tested within our internal sales, retail and contact centre teams. With this know-how we’ve been able to develop nationwide training solutions that deliver the results our clients expect.

Everything we do from instructional design, workshops, course, coaching, mentoring, and certification is supported by our significant expertise in crafting learning experiences.

CPM Training Solutions include:

  • Merchandising and retail training
  • Customer service training
  • Sales training
  • Soft skills training
  • Instructional design

Conversely, if you have an internal Learning & Development team that needs additional support during peak periods or for new product launches, we can help you augment your existing Learning & Development team.

Talent Acquisition:

Having the right people at the right time is paramount to our clients’ success. Our in-house recruitment department recruit over 1,000 staff annually. On behalf of our clients, we deploy national talent acquisition strategies to recruit the perfect fit.

We have proven sourcing and selection methodologies to identify competencies required to be successful in retail, sales and customer service environments.

CPM Talent Acquisition services include:

  • Search, selection and placement services

Hosted Payroll:

We provide payroll services to a range of services based in Australia and overseas that require local payroll experts to ensure compliance and accuracy. We achieve this through our experienced payroll team who have years of outsource experience behind them. We support organisations across a range of industries including Retail, Contact Centre, Sports Management, Consumer Electronics and FMCG.

CPM Hosted Payroll services include:

  • Workforce outsourcing payroll services
  • Contractor management outsourcing

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